Plan Management is support to manage the funding in your NDIS plan.

Promptly Pay Invoices

We promptly pay your providers for the disability related supports that you receive and check that all support claims are in line with your NDIS plan, the NDIS legislation and the NDIS Pricing Arrangements and Price Limits.

Liaise with Your NDIS Team

We liaise with your support providers as needed to ensure that payments are made in a timely manner and that any issues are identified, acted upon and resolved as soon as possible.

Help to Understand Your Plan

We are part of your NDIS support team and are dedicated to helping you to understand your plan budgets and the types of supports that can be purchased from your plan.

Budgeting Information and Advice

We support you to access and monitor your plan budgets, to ensure that your funding is utilised to best meet your needs, and that it will last for the full duration of your plan.

We provide you with access to your budget records:

• You can access your budget records anytime via the Planability App and Web Portal. With this account, you can monitor live spending, track service agreements and receive plan notifications
• You or a nominated representative are given Claim Approver access, giving visability of all claims we process on your behalf and the option to approve or reject claims prior to payment
• We email monthly budget statements
• We send email notifications when your budgets reach 50%, 75% and 90% spent
• Click here to see how we support you to monitor your plan funding

Record Keeping

We safely and securely store your records.

Personalised Support

We are just a phone call or email away, and ready to answer your questions or listen to concerns you may have about your plan.